Proven, versatile, and easy to use. Whether you run a small guest house, a boutique country house hotel, or a 50 bedroom hotel!
Resident Pro Makes Hotel Life Easier and Grows with your Needs
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cottage
Professional and Lite Editions
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laptop
Standalone Windows pc
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account_tree
Windows Network Version (multi-pc's)
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auto_stories
Colour Coded Reservations Chart
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group
Group Bookings
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email
Automated Letters & Email
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sms
Send SMS texts
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cloud
Integrated Postcoder
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note_alt
Memo & Maintenance Jobs
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receipt
Itemised VAT Invoices
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book_online
Links to PDQs
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savings
Daily Balance
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balance
Cash Accounting
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payment
Deposit & Debtors Control
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history
Guest & Financial History
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fact_check
Staff Lists / Reports
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local_dining
Functions Diary
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show_chart
Forecasts
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outgoing_mail
Marketing Exports
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cloud_done
Online Automation
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tablet_mac
Tablet/Mobile tools
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point_of_sale
Links to EPOS:
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ICRTouch Epos, Samtouch Epos & others
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Keep on top of your hotel income
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Resident Pro keeps an accountable audit trail* of every hotel transaction, calculating VAT on invoices, and makes it a breeze to balance your sales each day, control deposits, cancellations, and any money owed (debtors*). Transactions are archived in history* but can also be exported* to Xero or Sage.
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* No archives on Lite edition
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FREE integration with PDQs
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Integrate your Dojo, PaymentSense or Worldpay PDQs to Resident Pro at reception - so it's goodbye to miskeying mistakes and hello to smoother, faster transactions. Optionally, switching payment provider could save you money on your card processing costs!
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Accurately brief Housekeeping
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Daily reports on Resident Pro show which rooms to service, and those checked in, or out. Optionally, with Roombasket, Housekeeping can update the "live" status of hotel rooms using Tablets or smartphones - so reception will know, in "real time", which rooms are ready, and who serviced them.
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Sending emails to guests has never been easier with bespoke templates
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Send an individual email to a guest on Resident Pro using a personalised template. With Roombasket "automatic" email notifications can be set to send emails before arrival, and after checkout, and instant announcements by SMS can be sent to everyone for any given day.
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Online Check-in
Online check-in saves time and paper! Collect your guest's proper email, ETA, dietary needs, opt-out of marketing, and more. Or, if you prefer, simply Print Guest Registration forms at reception, or ask your arrivals to check-in using the reception iPad.