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the technology behind hotels
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Proven, versatile, and easy to use. Whether you're a small guest house, a boutique country house hotel, or a 50 bedroom hotel!

Resident Pro

Resident Pro for your Windows pc should be part of your fixtures and fittings

  Far more than a Reservations Diary, Resident Pro is a complete system of work to balance your hotel sales each day. With bookings and bills all in one place, your Reception desk has information at their fingertips to orchestrate all departments and spoil your guests. A flexible, accountable platform to help your business flourish; Resident Pro manages the hotel without the hotel managing you!  

Resident Pro Makes Hotel Life Easier

cottage Professional and Lite Editions    
laptop Standalone Windows pc    
account_tree Windows Network Version (multi-pc's)    
auto_stories Colour Coded Reservations Chart    
group Group Bookings
email Automated Letters & Email    
sms Send SMS texts    
cloud Integrated Postcoder    
note_alt Memo & Maintenance Jobs    
receipt Itemised VAT Invoices    
savings Daily Balance    
balance Cash Accounting    
payment Deposit & Debtors Control    
history Guest & Financial History    
fact_check Staff Lists / Reports    
local_dining Functions Diary    
show_chart Forecasts    
cloud_done Online Automation    
tablet_mac Tablet/Mobile tools    
point_of_sale Links to EPOS    

Charge from your tills direct to your guest bills

ICRTouch TouchPoint
Read Me
"Over the years we have linked with several different hotel management and backoffice solutions, and we believe that Resident Pro is not only a great set solution that links with our TouchPoint EPoS software but also one that is recommended by several of our resellers as one of the better companies to work with going back over 10 years."
TouchPoint from ICRTouch
More epos links

Paperless Waiter Pad
  Instead of scribbling down chitties, or running to your epos to add the charges, or relying on your reception desk to add the charges to Resident Pro, you can use your Tablet or mobile to add charges "on the spot". Roombasket required.  
  Print Housekeeping lists on Resident Pro, plus with Roombasket allow Housekeeping to update the "live" status of rooms on a Tablet or mobile. On Resident Pro you'll know rooms are ready in "real time", and who serviced them.  
  Email guests  
  Email or text guests on Resident Pro using Letter templates, plus with Roombasket "automatically" notify guests before their arrival, and after checkout.  

...and so much more!

Pen-y-Dyffren Hotel
Read Testimonial
"I bought Resident Pro as the booking engine for my hotel in Shropshire, and liked it so much we bought another hotel just so we could buy it again! First rate service and a nice company to deal with. Don’t go anywhere else."
Visit Miles Hunter, Pen-y-Dyffren Country House Hotel

Resolution Hotel
"We have found great benefit from working closely with Resident Pro particularly in regards to service and offsite help. The postcode finder, online booking automation and EPOS link, which enables restaurant bills to be transferred to room bills, have all been effective in improving sales and the customer experience."
Andy Delahunty, Resolution Hotel

Resident Pro Ltd.
The Softwareworks Studio
4 Main Avenue,  
York YO31 0RU
phone 01904 412353
phone_iphone 07904 342265

PDFs and Prices

Logo Designed by M D Smith, Resident Pro Ltd. Made in the UK